About Tammy Lý Spear — Healthcare Operations Leader

Tammy Lý Spear

Earlier academic records and undergraduate publications — including the 2014–2015 Unrestricted Endowed Presidential Scholarship and the College of Liberal Arts Honors Day recognition — appear under my given name, Thientam Pham (also rendered Thientam Ly Pham, Tammy Pham, Tammy Ly Spear).

About

A Brief Biography

I studied Plan II Honors at the University of Texas at Austin before continuing clinical training at Dell Medical School, where I completed rotations across thirteen specialties and published first-author research in the European Medical Journal. A McCombs graduate certificate in Health Informatics & Health IT followed, with a capstone that built an ETL pipeline and a Tableau-based geospatial analysis of eight years of U.S. opioid fatality data.

As an immigrant shaped by South and Southeast Asian heritage, I care deeply about building trust across cultures and communities. My background as a native Vietnamese speaker, combined with formal Hindi and Urdu training through a U.S. Department of Education FLAS Fellowship in Rajasthan, continues to shape how I approach communication, leadership, and patient-centered systems design.

Operations is clinical care. We’re not seen, never heard. But our absence is felt — in the chaos, the confusion, the frustration.

My career has since moved across healthcare operations, health informatics, EHR implementation, and behavioral health strategy, with a consistent focus on improving the systems that shape patient care. I directed forty-seven SaaS healthcare implementations at eClinicalWorks before leading operational turnarounds within a multi-site interventional psychiatry network, where I managed the highest-producing clinic in the organization despite the system’s smallest physical footprint.

Currently, I am participating in a five-phase digital identity and infrastructure transformation initiative as part of a collaboration among healthcare executives to promote AI literacy.

Outside of work, I read, write, and explore new trails with my rescue dog, Brynn.

Other small specifics: favorite book of the last decade is When Breath Becomes Air by Paul Kalanithi; favorite Disney movie is Tangled (watched every day before bed when I was abroad and homesick); a monkey bit me on a family trip when I was five, at a resort off the coast of Vietnam. I make a point of not approaching wildlife, but I have made peace with Brynn since he has graciously not attempted to surgically remove a hand.

  • University of Texas at Austin — Plan II Honors years
    Auditorium Shores, Austin, TX
  • FLAS Fellowship years in Rajasthan, India
    Humayun's Tomb, New Delhi, India
  • Dell Medical School at UT Austin
    Dell Medical School
  • Clinical operations work at a whiteboard
    Operations, present